website-integrations

INTEGRATIONS

Connecting the data flow

website-integrations

INTEGRATIONS

Connecting the data flow

Our experience

We specialise in connecting different systems within your business to your online ecommerce solution, from off the shelf third party software to bespoke solutions. We understand the importance of connecting business data, sales orders, and stock movements alongside managing your customer’s GDPR preferences. Our experience helps identify the various touchpoints to streamline the process, meaning a more straightforward, quicker integration. Our knowledge and expertise also extends to integrate into numerous third-party online marketplaces and tools.

Ensuring seamless connectivity

ERP (Enterprise resource planning)

The importance of creating a single source of accurate data for your website should not be underestimated and is something a customer expects as standard.
We can help extract and connect all relevant data from your ERP, such as stock levels, location of stock, real-time lookup of availability in-store, multiple price options (RRP, Sale) providing a cohesive view of your products/data online and within your business.
Managing the data back to your ERP is also required to provide quick dispatch of products. Including pushing sales order data, fraud checking, reconciling, managing, dispatch tracking communication, and much more.

Maintaining your customer data

CRM (Customer Relationship Management)

Managing your customer data to the correct legislations alongside GDPR is a legal responsibility, and ensures accurate data for business analysis. Our skill set includes connecting online customer data, including customer details, addresses, customer preferences, previous purchases, shopping trends to your CRM system. Whether gathered during the shopping process, website subscribes, or social sites, we can help extract the correct data.

Connecting to all solutions

Bespoke integrations

Not all integration is connecting to an "off the shelf solution," our experience creating a specialist integration takes detailed planning and expert technical resource. We have extensive experience with bespoke integration, and previous projects include integration with a diamond supplier in Asia with the brief to display a list of in available stock of diamonds, including delivery dates, pricing, and full descriptions on a European website for sale. Other examples include integrating into multiple third parties to display over two million products online for a high street retailer's website.

Specialist Integrations